When a vacancy opens,
We bring the right families to your door
The Tour Guarantee Program helps Senior Care Homes in Washington fill vacancies with families who match your care level, budget, and timeline — without placement fees or pressure to accept anyone.
No Placement Fees. No Monthly Payments. No Long-Term Obligations.
When Rooms are empty, uncertainty is expensive
Most senior care homes rely on word of moth, random online leads or placement agencies when a vacancy opens. This type of guesswork opens up your business to risk and often leads to:
Inconsistent Demand
You spend time returning calls, answering questions, and holding space, only to learn the family wasn’t financially qualified, wasn’t ready to move, or was touring multiple homes with no urgency. The result is wasted time and empty beds.
High Fees, Little Control
Placement agencies decide which families you see and when. You pay large commissions when a resident moves in, without owning the relationship. When referrals slow down, so does your occupancy.
No Predictable System
Referrals are unpredictable, and vacancies don’t wait. Without a reliable flow of qualified tours, providers are forced to wait longer, discount rooms, or accept poor-fit residents just to stay full.
If you have a private-pay vacancy in your senior care home, we can help you fill it faster with less stress.
Keep Your Home Full
The Tour Guarantee Program
We built a vacancy-fill system designed specifically for Senior Care Homes in Washington State. Our job is to bring the right families to your door and let you decide. This exists because empty rooms cost $5-10k every month and Senior Care Providers are tired of waiting on referrals, dealing with no-shows, or paying for marketing that doesn't guarantee anything or inundates you with bad leads you have to filter yourself. Providers don't need more work. They need qualified, private-pay families to actually show up for tours when they have vacancies.
About the Tour Guarantee program
We find clients in your area, handle vetting, coordination, and scheduling so you only spend time with families who are ready, qualified, and actively touring.
Qualified Clients Only
Families Actively Touring
Real Timeline For Move-In
Private-Pay Funding Only
Care Level & Pricing Aligned
Tours Confirmed
Resident Fit Summary Before Every Tour
Tours Scheduled Around Your Availability
Preparation Checklist & Talking Points
Post-Tour Follow-Up Templates
Guaranteed Delivery
3 Tours in 30 Days Or We Work For Free
No Move-In or Placement fees
No Pressure to Accept Anyone
You Control Who Comes In
If we don’t deliver 3 qualified, attended private-pay tours within 30 days (assuming program requirements are met), we continue working to deliver at no additional cost until we do. If after 60 days we still haven’t delivered, you may request a refund. Clear. Fair. Risk-free.
This Is Not A Placement Agency.
This Is A Vacancy Filling System.
Placement agencies are paid only when a resident moves in — which means they’re incentivized to push placements.
The Tour Guarantee Program works differently.
We are paid to:
1.) Qualify Resident
2.) Protect Your Time
3.) Deliver Real, Qualified, Attended Tours
4.) Train and Improve Your Chances of New Resident Move-ins
We do this by:
1.) Confirming Fit & Availability - we confirm your care level, vacancy, rates, and tour availability.
2.) Activate the Tour System - we activate our local acquisition and qualification system for your home.
3.) Screen & Schedule - every client and family is vetted, confirmed, and scheduled by our team.
4.) You Host the Tour - you receive a resident summary, preparation guide, and tour training before the family visits your senior care home, as well as a post-tour follow-up template to increase chances of conversion.
That's it. You stay in control. You get the right tours. You choose who moves in.
If a tour doesn’t feel right, you say no — no pressure, no penalties, no move-in fees.
Frequently Asked Questions
We know committing to a new program can feel like a big decision.
Especially in senior care, where empty rooms cost real money and past promises haven’t always delivered. Below are the most common questions providers ask us before getting started. If anything isn’t clear, you can always reach out and talk to a real person before making a decision.
How do I know these tours are actually qualified?
Every tour is pre-qualified and screened before it’s scheduled. That means the family is private-pay, aligned with your pricing, has care needs you can support, is actively looking to move, and confirms attendance ahead of time. If a family shows up unqualified or doesn’t attend, it does not count toward your guaranteed tours.
What if I only have one open room and don't need all three tours?
Most providers fill a vacancy within three tours, but the guarantee ensures you’re never forced to rush a decision or accept a poor fit. If your room fills before all tours are completed in the program, remaining qualified families are added to your waiting list at no additional cost. You can reach out to them at any time since you will have met them and have their information.
How is this different then a placement agency or a referral partner?
Placement agencies control the relationship, often steering families towards favored homes, and charge large fees after move-in. We are not incentivized for a particular family to move-in, we care about fit. We never take a percentage of rent or charge families for our services. You pay once for predictable tour volume in the next 30 days and retain full control over who tours, who moves in, and when.
How much time will this require from me and my staff?
Very little. We handle outreach, screening, qualification, scheduling, and tour confirmation. Your role is simply to be prepared and responsive for tours, share details on your home, and ensure you provide a wonderful experience to families touring. Providers don’t need more work, they need the right families showing up when a room is open, and that’s what this system is designed to deliver.
What if my availability or situation changes during the program?
That’s completely fine. If timelines shift or you need to reschedule tours, we adjust accordingly. You are never locked into a fixed schedule or forced to accept tours that no longer make sense. You stay in control of availability at all times.
What if I need more tours in the future?
Once you invest in the Tour Guarantee Program and we deliver you the promised three tours, you can request additional tours at any time for a flat fee for up to a year.